This is my first post on this forum so greetings everyone.

I have played wipout for a few years and recently discovered this forum. About two weeks ago I bought a PSP so I could play Wipeout pure when it was released (I live in japan so they aren't that difficult to get now) . I was pretty excited when the delivery man but when I opened it and turned it on I found one dead pixel in the corner and what seemed to be a few bright pixels scattered over the rest of the screen, about 6 in all.

After 10 or so days and a few angry phonecalls I was able to get Sony to replace it for me and get some information which might be of interest to current or prospective PSP owners, this is that the number of dead or faulty pixels required for sony to replace your PSP is 3 or more in Japan. Sony will not tell you this over the phone initially (they will say it's "confidential information") but it is part of their conflict management procedures to disclose this information after a few angry phone calls.

Hope this is of use or interest to someone.