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Today the internet is slow. I'm gonna give them a call, we're not in 1998 anymore.
http://www.speedtest.net/result/1734177926.png
Slow day on some sites. I wonder if this can be caused by DNS servers (I'm using Google)
Sorry to boast, but...
http://www.speedtest.net/result/1735122065.png
http://www.pingtest.net/result/55536157.png
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LOL I'm supposed to have fiber optic 10Mbps.
I'm currently streaming a shoutcast radio station with a bitrate of 56kbps in MP3 format. It cuts out. I wish I was kidding.
OK so this customer service story:
I called when I said I would earlier and a guy answered.
I asked if he knew of problems they were having providing services, or if there were problems in infrastructures they were depending of, because my connection was really crappy.
He said he'd run some tests. He does it and tells me that everything's fine, the speed he gets is what I should have, etc. He asks me if it was on specific websites that I experienced the problem.
I think about it for a minute, and well the most noticeable ones are Google websites (Youtube, GMail, Android Market...) so I'm like yeah maybe it's specific, but I ask him again if he knows of problems anyways.
He tells me it's probably that they are doing maintenance.
I find that highly unlikely (I mean it's Google, their maintenance are basically transparent and don't affect service) so I ask my question again.
Same answer. Obviously this is going nowhere so I say goodbye and decide to wait it out.
It's been a lot of hours, and it's only getting worse, so I call back. The robot answers first (as always) and says the things like the options, etc.
It asks for my phone number, so I dial it in. Immediately, the robot lady tells me that problems in my area code (Oh there were problems were they, strange how the guy didn't know about them when I called) are resolved and that I should reset my modem.
I do that and everything's fine now.
Bleeeh customer service. Better service from answering machines than actual humans.
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I don`t know, if`s that good enough?
http://www.speedtest.net/my-result/3099137359
stevie:)